Privacy Policy

Last updated: July 2, 2026

Neuvra AI ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

Account information

When you create an account, we collect your email address and, if you sign in with Google, your name and profile picture.

Content you upload

Files, PDFs, notes, and text you submit to Neuvra for processing. This content is used solely to provide the service (summarization, analysis, flashcard generation, research assistance). We do not use your uploaded content to train AI models.

Usage data

We collect data on how you use the platform — features accessed, AI queries made, and session information — to improve the product and enforce usage limits.

Payment information

We do not store payment card details. All payment processing is handled by LemonSqueezy, our payment provider. LemonSqueezy's privacy policy governs payment data.

2. How We Use Your Data

• To provide and improve the Neuvra service
• To process AI requests and generate study materials
• To manage your subscription and billing
• To send important account and service notifications
• To enforce our Terms of Service and usage limits

We do not sell your personal data to third parties. We do not use your uploaded content to train AI models.

3. Third-Party Services

We use the following third-party services that may process your data:

• Supabase — database and authentication
• Anthropic — AI model provider (your content is sent to Anthropic's API to generate responses; Anthropic's API does not use inputs to train models by default)
• LemonSqueezy — payment processing and subscription management
• Google — optional OAuth sign-in

4. Data Storage and Security

Your data is stored securely using Supabase, a cloud database provider. Data is stored in servers located in the United States. We implement industry-standard security measures including encryption at rest and in transit.

5. User-Generated Content and DMCA

Neuvra AI allows users to upload files and content for processing. We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe that content available through our service infringes your copyright, you may submit a takedown notice to our designated DMCA agent at:

DMCA Agent: Neuvra AI
Email: [email protected]
Subject line: DMCA Takedown Notice

Your notice must include: (1) identification of the copyrighted work; (2) identification of the infringing material and its location on our service; (3) your contact information; (4) a statement of good faith belief that the use is not authorized; (5) a statement under penalty of perjury that the information is accurate; and (6) your physical or electronic signature.

We will respond to valid notices promptly by removing or disabling access to the identified content. Repeat infringers may have their accounts terminated.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request deletion of personal information we have collected, subject to certain exceptions.
• Right to Opt-Out: We do not sell personal information. If this changes, you will have the right to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your California privacy rights, email us at [email protected] with the subject "California Privacy Request."

7. Data Retention

We retain your account data as long as your account is active. You can request deletion of your account and associated data at any time by emailing [email protected]. We will process deletion requests within 30 days.

8. Cookies

We use essential cookies for authentication (session management). We do not use tracking cookies or advertising cookies.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to certain types of processing

To exercise any of these rights, email us at [email protected].

10. Children's Privacy

Neuvra is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, contact us immediately at [email protected].

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact

For privacy-related questions, contact us at [email protected].